Privacy Policy

Last updated:

At zaltyrexthakreon, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand). This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or purchase our custom textile products.

Business Name: zaltyrexthakreon
Address: 22/24 Miami Parade, Onehunga, Auckland 1061, New Zealand
Phone: +6496366230
Email: assist@zaltyrexthakreon.world

Under the Privacy Act 2020, we collect personal information that you provide directly to us, including:

• Name and contact details (email address, phone number, postal address)
• Information you provide through our contact form or when placing orders
• Details about your custom textile orders, preferences, and requirements
• Payment information (processed securely through third-party payment providers)
• Website usage data and cookies (as outlined in our Cookies Policy)

We only collect personal information that is necessary for our business purposes and that you have consented to provide.

We use your personal information for the following purposes:

• To process and fulfil your orders for custom textile products
• To communicate with you about your orders, inquiries, and our services
• To provide customer support and respond to your requests
• To improve our website, products, and services
• To send you marketing communications (only with your explicit consent)
• To comply with legal obligations under New Zealand law

We process your personal information based on your consent, contractual necessity, legal obligations, and legitimate business interests in accordance with the Privacy Act 2020.

We may disclose your personal information to:

• Service providers who assist us in operating our business (e.g., payment processors, delivery companies)
• Legal and regulatory authorities when required by New Zealand law
• Professional advisors (lawyers, accountants) when necessary

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction, in accordance with the Privacy Act 2020. These measures include:

• Secure storage systems and access controls
• Encryption of sensitive data
• Regular security assessments
• Staff training on privacy and data protection

However, no method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Under New Zealand's Privacy Act 2020, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw your consent at any time where processing is based on consent
• Complaint: Lodge a complaint with the Privacy Commissioner if you believe we have breached the Privacy Act

To exercise these rights, please contact us using the information provided at the top of this policy. We will respond to your request within 20 working days as required by the Privacy Act 2020.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations (including under the Companies Act 1993 and tax legislation), resolve disputes, and enforce our agreements. Typically, we retain customer information for 7 years after the last transaction, as required by New Zealand tax law.

Some of our service providers may be located outside New Zealand. When we transfer personal information overseas, we ensure appropriate safeguards are in place to protect your information in accordance with the Privacy Act 2020.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us:

Email: assist@zaltyrexthakreon.world
Phone: +6496366230
Address: 22/24 Miami Parade, Onehunga, Auckland 1061, New Zealand

You also have the right to contact the Privacy Commissioner if you have concerns about how we've handled your personal information:
Privacy Commissioner: www.privacy.org.nz | privacy@privacy.org.nz | 0800 803 909